Frequently asked questions

About the event

You can register here.

To participate in the 12KM Great Eastern Run, you must be 16 years old and above as at the 31st December 2023.

There is no age restriction to participate in the 5KM Triple Fun Run, but participants must be able to complete the 5KM distance.

All children aged 5 years and above as of the 31st December 2023 must register.

All participants, registered and unregistered aged below 16 years of age as of the 31st December 2023 must be accompanied at all times by at least one registered adult being aged 18 years and above as of the 31st December 2023 .

Children below the age of 5 years as of the 31st December 2023 can register if they wish to receive a Runner‘s Pack.

You can pay by credit card, debit card, e-wallet or fpx through the online payment portal, which you will be directed to, after you have completed the registration form.

Yes, bulk registration is possible, however you must have the information of all team mates available and ready for the registration page.

The 12KM Great Eastern Run is a timed race with prizes awarded to winners of various race categories.

The 5KM Fun Run is not a timed event.  Runners of all ages are welcomed to participate and we encourage you to go as fast or as slow as you want enjoying all the activations on route. This is for the gram!

You will receive an e-ticket upon your successful registration which will be sent to your registered email address.  Do take note that a copy of the e-ticket, (hard or soft copy) is a compulsory document required during your Runner‘s Pack collection. Please remember to bring along your e-ticket and your NRIC (for Malaysian) or Photo ID card (for non-Malaysian) for verification during the Runner‘s Pack collection.

All entries are non-transferable, non-refundable and non-deferrable.

No. All race categories are not interchangeable.

Yes, you can make changes to your personal particulars by logging in to your account on the registration site.

Please note that changes to race events, race categories and apparel sizes are NOT considered as changes to personal particulars.

You are responsible to make all the necessary travel arrangements, as well as obtain all entry, exit, health and other relevant documents. Please contact the applicable Consulate or Embassy for these additional requirements.

As per the new requirement from the Malaysian Immigration Department, please state in the Disembarking Visitor Card the purpose of your visit to Malaysia is to participate in the particular event that you have registered for.

If in doubt, please contact the Malaysian Immigration Department by logging on to their website http://www.imi.gov.my.

Please refer to Race Information on the event website. (will be updated closer to event day)

No. To ensure the safety of all participants, using any wheel-run objects during the race is not allowed. Any participants using wheel-run objects will be requested to exit the race course immediately by the security officers/officials.

Yes, baby prams / strollers are allowed in the course but are the sole responsibility of the participant.

No. Pets are strictly not allowed on the race venue and race course.

Please refer to Race Information on the event website. (will be updated closer to event day)

Yes, the Great Eastern Run will donate RM3.00 from participant‘s entry fee to Children Care.

For details on Children Care click here.

Yes. There is a baggage check-in area near the race start line where participants can deposit their belongings. Participants are advised to carry minimal essentials to the race to remove any potential inconvenience of queuing up at the baggage check-in area to retrieve their belongings.

Please refrain from bringing valuables to the race venue. We do not accept luggage bags. Any items not collected after the event ends will be donated to charity.

Please refer to the Race Information on the event website (will be updated closer to event day) for operation hours of the bag storage facility.

A little rain won’t stop the event! In the event of extreme weather conditions, which results in the event having to be cancelled, all participants will be informed as soon as possible.

We strongly recommend not running in the 12KM race but for the 5KM Fun Run, it’s totally up to what you decide. However please consult your doctor before registering.  The foam on route are non-toxic and 100% safe and simply made by mixing water with a soap based solution of highly foaming surfactants (similar to baby shampoo).  You can also wear sunglasses or goggles, and a mask over your mouth and nose in the Foam Zones for added protection.

Attractions

You will pass through Fun Stations along the route where you will be showered in foam. How much or how little you receive applied depends on how close to the dispersal points that you run.

The foam will wash out after the event but as with anything using a soluble dye the sooner you wash it, the better. Stains can sometimes remain. We strongly suggest wearing items that you are provided in the Runners Pack and also items that you wouldn’t mind getting colourful.

The foam is non-toxic and 100% safe and simply made by mixing water with a soap based solution of highly foaming surfactants (similar to baby shampoo).

As with any substance,, keep it out of your eyes and mouth as much as possible.

Race photographers will be taking lots of photos throughout the event.  On-route cameras and phones are fine, but if you want to get pictures right in the midst of the Fun Stations we recommend wrapping them in a plastic covering.

The festival and its interactive attractions are provided free of charge. However, there will be food and beverage concessions and vendors to make the event even more enjoyable, so a small amount might come in handy. 

Yes. We encourage family and friends that aren’t participating to come and watch and enjoy the festivities at the finish line.

Runner's Pack Collection

Runner Pack Collection is at 10am-8pm (daily) on 3-5 November at WOW Plaza (next to Starbucks), LaLaport, BBCC

Yes. Your representative must bring along your registration confirmation slip with a valid identity card of their own for our verification. 

Please refer to the chart for the size measurement. All sizes are Asian sizes and unisex cutting for the 5km race. Requests for change of T-shirt size will NOT be entertained at any point of time including during Runner’s Pack collection.

No.  Unfortunately, all Runner’s Packs not collected during the designated period will be forfeited.

Please send us an email to ask@thegreateastern.run and we will get back to you with an answer within 48-hours.